24 hour advance notice is required when canceling an appointment. If you are unable to give the 24 hour notice (or fail to contact me at all) you may be charged for your missed appointment, and future service may be denied. If service is pre-paid, same policy applies. Appointment times have been arranged specifically for you. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, it will be determined if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session, however I will do my best to satisfy the scheduled time. Out of respect and consideration of your service provider, and other clients, please plan your visit accordingly. Please arrive at least ten minutes before your appointment to make time for parking, using the restroom, and filling out an intake form if needed.